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How do I track my order?Updated 2 hours ago
Quick answer: Once your order ships, we email you a tracking number. Track it any time at usps.com, from your account's orders page, or by asking our shopping assistant on the site.
Track your package
When your order ships you'll receive an email with a tracking number. From there you can check it three ways:
- At usps.com — enter the tracking number from your shipping email.
- From your account — log in and open your recent orders; your latest order shows its tracking once it has shipped.
- Ask our shopping assistant — click the chat button in the corner of any page on centralvapors.com and ask about your order for real-time help.
When will it ship?
Orders placed Monday–Friday before 12:00 PM CST generally ship within 48 hours, unless a delay is posted on our homepage. If you order after 12:00 PM CST on Friday, your order may not ship until the next business day.
Keep in mind that processing time and transit time are separate — processing happens before the carrier picks up your package, and vapor products then move through specialized regional carriers, which take longer than standard mail.
My tracking hasn't updated, or my package is late
Give the carrier a little time after the first scan — updates can lag, especially while a vapor package moves between regional sorting hubs. If your package looks lost, stuck, or shows delivered but hasn't arrived, email [email protected] with your order number and we'll look into it right away.