Ordering Questions

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

Why was I charged tax?

If your order was placed in the State of Texas, you will be charged 8.25% sales tax for your order since Central Vapors is located in Texas. Any orders shipped to destinations other than Texas will not be charged sales tax with the exception of state

Do you ship overseas?

Yes! Although we are based in the United States, we have expanded our reach to a few certain select countries. At this time, we currently ship to the United States, Canada, and United Kingdom

Do you ship to Military addresses?

YES! We ship to both APO and FPO addresses and have military discounts available

Why do I need to submit my ID?

Please see more information on the LAW regarding age verification

What's your phone number?

CUSTOMER SUPPORT NUMBER. Feel free to give us a call at (469) 828-7307 / 9am - 5pm / Mon. - Fri. We can help with product questions, account changes, placing orders over the phone, or changing an existing order. Or send over an email at Info@centr

Do you have discreet shipping

No we do not have a discreet shipping option, our name and address will appear in the return shipping area on the package. However, it comes in a small grey mailer or box, with not much branding, and is still a relatively plain looking package.

Did we miss your call?

If you would prefer to reach us by phone, feel free to call us at 469-828-7307. If we missed your call or voicemail and you'd like to request a call back, you can also send us a message with your name, number of your last order if applicable, and wha

Help placing my order

If something is going wrong during shopping or checkout. If you need assistance placing an order we're here to help! Of course you can always give us a call or shoot us an email with any issues you're experiencing, but most issues stem back to browse

How do I get notified when a product comes back in stock?

Quick answer: On any sold-out product page, add your email to the "Email me when it's back in stock" box. We email you the hour it returns, and there's no account needed. When something you want is sold out, the product page shows an "Email me when i

Can I cancel or change my order?

We can often make changes before your order is processed — the sooner you reach out, the better. If it's been less than 2 hours since you placed your order and it hasn't shipped yet, our ShopBot can cancel it for you instantly — 24/7, no wait. Open t