Ordering Questions

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

Why was I charged tax?

If your order was placed in the State of Texas, you will be charged 8.25% sales tax for your order since Central Vapors is located in Texas. Any orders shipped to destinations other than Texas will not be charged sales tax with the exception of state

Do you ship overseas?

Yes! Although we are based in the United States, we have expanded our reach to a few certain select countries. At this time, we currently ship to the United States, Canada, and United Kingdom

Where do I go to complete a verification if it's my first order

You can complete your verification here. CLICK TO GO TO VERIFICATION PAGE. This information is only used to verify you are above the legal age to purchase ENDS products, and your information is never stored, sold or used in any other fashion.

Do you ship to Military addresses?

YES! We ship to both APO and FPO addresses and have military discounts available

Why do I need to submit my ID?

Please see more information on the LAW regarding age verification

What's your phone number?

CUSTOMER SUPPORT NUMBER. Feel free to give us a call at (469) 828-7307 / 9am - 5pm / Mon. - Fri. We can help with product questions, account changes, placing orders over the phone, or changing an existing order. Or send over an email at Info@centr

Do you have discreet shipping

No we do not have a discreet shipping option, our name and address will appear in the return shipping area on the package. However, it comes in a small grey mailer or box, with not much branding, and is still a relatively plain looking package.

Did we miss your call?

If you would prefer to reach us by phone, feel free to call us at 469-828-7307. If we missed your call or voicemail and you'd like to request a call back, you can also send us a message with your name, number of your last order if applicable, and wha

Make a change to an order that hasn't shipped

If you need to make change to an order that hasn't shipped, or want to confirm details, please give us a call asap so we can take care of any significant order changes before your order enters the processing stage. Central Vapors Customer Service Num

Help placing my order

If something is going wrong during shopping or checkout. If you need assistance placing an order we're here to help! Of course you can always give us a call or shoot us an email with any issues you're experiencing, but most issues stem back to browse