Help placing my orderUpdated 21 days ago

If something is going wrong during shopping or checkout 

If you need assistance placing an order we're here to help! Of course you can always give us a call or shoot us an email with any issues you're experiencing, but most issues stem back to browser settings, and below we explain some options to try before reaching out that may immediately solve your issues.

Clearing Browser History

Clearing your browser history helps fix weird glitches while browsing or checking out on a site because it removes old or corrupted data your browser saved from past visits—like cookies, cached files, or scripts—that might be clashing with the current version of the website.

Think of it like hitting the reset button so the site loads fresh, without any leftover junk causing problems.

 Here's links on how to do this in different browser types

Clear Chrome Browsing history

Clear Microsoft Edge Browsing history

Try an incognito window 

If this is too technologically advanced, a easy workaround would be to open the website up in an incognito window. 

In Google Chrome:

• Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)
  or
  
  

• Click the three dots in the top-right corner > select "New Incognito Window."

In Microsoft Edge:

• Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac),
  or

• Click the three dots in the top-right corner > select "New InPrivate Window."

If these steps don't solve the issue, or if your checkout troubles are relating to something else, please reach out and we'll be happy to help. 

[email protected]

469-828-7307