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Central Vapors

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We'll be available to help with any customer service needs Monday through Friday from 9am to 5pm. Calls or emails after this time will be responded to the next business day.

What are your customer service hours?

FAQ Frequently Asked Questions

What's in Central Vapors EJuices?

PG VG Ratios

Do you offer nicotine free e-Juice?

Flavorless or Unflavored

Why has my ejuice changed color?

Will some ejuices crack plastic tanks?

Is there a shelf-life for the e-juice?

Nicotine changing color

What is salt nicotine?

Nicotine FAQ

What are the ingredients in e-liquids?

What nicotine strengths are available?

What is the difference between PG and VG?

What is Ejuice?

Why has my Ejuice changed color?

Ejuice Questions

How do I apply promo/discount codes?

Why was I charged tax?

Do you ship overseas?

Where do I go to complete a verification if it's my first order

Do you ship to Military addresses?

Why do I need to submit my ID?

What's your phone number?

Do you have discreet shipping

Did we miss your call?

Ordering Questions

Can I shop in person?

What can you do to support your right to Vape?

Do you offer Military Discounts?

How do I create an account?

Do I need an account to place an order?

How do I apply for a Central Vapors Wholesale account?

I want to delete my account.

Change some details within your account

What are the age restrictions for vaping?

Account FAQ's

How often should I change my coil?

What is an electronic cigarette?

What are the different types of vape devices?

Why does my vape taste burnt?

What do I need to start vaping?

What's the difference between smoking and vaping?

How do I find compatibility of my tanks and coils?

Vape General Knowledge

Do you have an affiliate program?

Do you have a rewards program?

What are Cloud Points and how to redeem them

Rewards, Payments, Promos

How do I track my order?

My order hasn't arrived

What happens if I receive the wrong product?

Order Cancellations

How long until my order ships?

When will my order arrive?

But I chose a faster shipping method, what happens now?

What should I do if an item is missing from my order?

Manual verification Required Status

I submitted age verification, what now?

I forgot to add a coupon code or coupon not working

Post order Questions

Central Vapors Ejuice and Electronic Cigarette Hardware Return Policies

Return or Refund Eligibility

Do you accept returns on vape products?

What can I do if  received the wrong item or the item I received was damaged?

Returns & Refunds

Shipping Restrictions

Shipping Information

What are your customer service hours?Updated 4 months ago